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Remote IT Support Analyst | Jira​/MSExpert

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 73301, USA
Listing for: Y-Axis
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Support Analyst | Jira/MS365 Expert

Welltower Inc. in Plano, TX seeks an IT Support Analyst to provide end-user support for MS365/Teams, MDM (iPhones/iPads), and Jira. This hands-on role reports to IT leadership and supports a high-velocity service desk environment.

The ideal candidate will have 3–5 years in IT support, strong ticketing discipline, and experience with Intune, Autopilot, and collaboration platforms. A customer-first mindset and commitment to SLAs are essential.

Are you ready to take on the Remote IT Support Analyst | Jira/MS365 Expert role at Y-Axis?

Our group is growing, and we are hiring a Remote IT Support Analyst | Jira/MS365 Expert in Plano, TX, United States.

This Full Time opportunity is for the Remote IT Support Analyst | Jira/MS365 Expert role at Y-Axis.

We are seeking a motivated Remote IT Support Analyst | Jira/MS365 Expert to join Y-Axis in Plano, TX, United States.

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