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Remote-First Customer Support Analyst — SaaS & Hotel Tech

Remote / Online - Candidates ideally in
Seattle, King County, Washington, 98127, USA
Listing for: Undisclosed
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Undisclosed seeks a user-focused customer support specialist to assist hotel teams with a sophisticated platform. You will handle inquiries across chat, email, and phone, ensuring high service quality while working in a remote-first environment.

Ideal candidates have 1–3 years of SaaS or hotel-tech support experience, strong troubleshooting skills, and excellent English communication. Benefits include unlimited holidays, parental leave, and annual learning budgets.

This is an excellent position to take on the Remote-First Customer Support Analyst — SaaS & Hotel Tech role at Undisclosed.

Join us at Undisclosed as our next Remote-First Customer Support Analyst — SaaS & Hotel Tech in United States.

We are currently recruiting a Remote-First Customer Support Analyst — SaaS & Hotel Tech for our team in United States.

This is a strong opportunity to take on the Remote-First Customer Support Analyst — SaaS & Hotel Tech role at Undisclosed.

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