Consultant - Clinical Operations; Remote - Europe

Team:
Professional Services Country:
United Kingdom Remote Work Available:
Yes
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role Veeva Systems is looking for Consultants and Senior Consultants who have some content management expertise and/or, clinical trials expertise and/or software implementation expertise. As a member of our Professional Services team, you will be responsible for understanding our customers’ challenges and clinical needs, translating requirements into solution design, delivering training, and supporting customers during application validation.

If you are a Senior Consultant, you will also be leading and mentoring talented project team members implementing and configuring the designed solution together with you. There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply.

What You'll DoLead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions  Participate in workshops to discuss requirements with customers

Guide customers toward best design decisions

Document design decisions

Monitor Veeva Vault configuration to ensure the matching with the agreed design

Support customers in validation activities and write validation documentation

Deliver onsite or remote training

Submit product enhancement requests based on project experience

Ensure customer success from beginning to end of the engagement lifecycle

Have fun and work with an awesome team!

Requirements Experience working in clinical trials with a demonstrated understanding of compliance considerations and processes AND / OR experience working on implementation projects as a consultant, business, or IT lead for at least one of the following solutions: eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments Some understanding of life sciences content management principles

Some understanding of life sciences compliance and computer systems validation requirements

Proven ability to work independently in a fast-paced environment

Ability to travel as required

Bachelor's degree or above

Good communication skills in English Qualified candidates must be legally authorized to be employed in the European Union and the UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position

Nice to Have Direct experience with systems such as Veeva Vault, ePharma

Solutions, Phlex Eview, Wing Span, Open Text, SharePoint, Documentum, First Doc/FirstPoint, Next Docs, Bio Clinica CTMS, IMPACT CTMS, Medidata CTMS, GoBalto, or other clinical technologies

Life-science or computer science-related degree

SaaS/Cloud experience

Experience in demoing software applications in product pre-sales

Experience in services delivery management

Fluency…