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Principal Business Systems Analyst; EPIC; Remote

Remote / Online - Candidates ideally in
Eden Prairie, Hennepin County, Minnesota, 55346, USA
Listing for: UnitedHealth Group
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis, Systems Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 112700 - 193200 USD Yearly USD 112700.00 193200.00 YEAR
Job Description & How to Apply Below
Position: Principal Business Systems Analyst (EPIC) - Remote
Job d:

Location:

Eden Prairie, Minnesota, United States Salary: $112,700 - $193,200/year

Job Area:
Technology Company:
United Health Group Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives.

Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

As a Principal Business Systems Analyst within OH Care Delivery Technology's VBC Interoperability team, you will serve as a key liaison between business stakeholders, internal development teams, and external EHR vendors (such as Epic). Our team is focused on VBC EHR Integrations, IPA solutions, and Epic Integrations by designing and delivering seamless EHR integration solutions, intelligent automations, and workflow enhancements. In this telecommute role, you will lead complex systems analysis, evaluate emerging technological and AI trends, and design, develop, and deploy AI-powered solutions to address complex clinical and operational business challenges.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Establish and maintain relationships with key client stakeholders, Epic and 3rd-party vendor representatives, internal EHR personnel, and development teams to position all parties for success

Design, develop, and deploy AI-powered solutions and automations to address complex business and clinical workflow challenges with an emphasis on the responsible use of AILeverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across system analysis processes

Evaluate emerging trends in artificial intelligence, technology, and external vendor capabilities to inform solution design and strategic innovation

Foster innovation and coordinate with Epic, internal teams, and clients to integrate new functionality, workflow enhancements, and upgrades within reasonable timelines

Design and execute EHR development tasks, environment strategy, objectives, and roadmap alignment in support of integration and development team goals with minimal disruption to care delivery operations

Liaise between and cross-collaborate among internal Epic teams to understand end-to-end native Epic clinical workflows and weigh against proposed workflows involving newly integrated applications

Collaborate with internal development teams to evaluate strengths and weaknesses, identify and recommend enhancements, and adhere to the product/implementation lifecycle of EHR integration development

Serve as a Subject Matter Expert (SME) to create, interpret, and apply organizational processes and recommend improvements between EHR vendors and internal development teams

Conduct meetings and presentations to communicate information effectively to customers, business users, and technical staff

Prepare comprehensive documentation, including Business Requirements Documents (BRDs), Current/Future State Process Flow and Data Flow diagrams, and Product Roadmap illustrations

Develop measurements and reporting capabilities to detect internal problems before they result in user-visible outages or data quality issues

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in a healthcare environment working directly with business stakeholders and technical development teams4+ years of Epic Analyst experience with Epic certification and exposure to one or more Epic modules (e.g., Ambulatory/Clindoc, Orders, Bridges, Client Systems Administration, Interconnect, Vendor Services/Showroom, or MyChart)
Hands-on experience with data/application integration methods and interfaces (e.g., HL7, CDS Hooks, FHIR APIs, or Custom Web Services)
Experience utilizing or implementing enterprise AI tools, automated workflow solutions, or intelligent systems to streamline business processes

Proven…
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