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First-Line IT Support Apprentice — Remote Training & Certs

Remote / Online - Candidates ideally in
Weston-super-Mare, Somerset County, BS80, England, UK
Listing for: QA
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

QA is offering an Apprenticeship Programme in Weston-super-Mare to develop skills in first-line IT service desk support. You will learn to diagnose, respond to inquiries, and manage incidents while gaining hands-on experience in Windows environments and Microsoft 365.

The programme emphasizes customer-focused communication, problem solving under pressure, and a clear route from first line to second line engineering, with funded training and progression opportunities.

This opportunity is for the First-Line IT Support Apprentice — Remote Training & Certs role at QA.

Learn more about the First-Line IT Support Apprentice — Remote Training & Certs role in the description above.

We appreciate your interest in this position.

Join QA and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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