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Remote L1​/L2 IT Service Desk Team Leader

Remote / Online - Candidates ideally in
Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Version 1
Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 62000 GBP Yearly GBP 40000.00 62000.00 YEAR
Job Description & How to Apply Below

Version 1 is seeking an experienced Level 1/2 IT Service Desk Team Leader to oversee global service desk operations 24/7. You will mentor analysts, ensure high-quality IT support, and drive continuous improvement in a dynamic environment.

The role requires hands-on leadership, strong technical expertise, and a customer-centric approach, with SC/CTC clearance mandatory. Flexible/remote working options are available, and AWS/Azure knowledge is a plus.

This is a great role to take on the Remote L1/L2 IT Service Desk Team Leader role at Version 1.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote L1/L2 IT Service Desk Team Leader role in the description above.

We appreciate your interest in this position.

Join Version 1 and contribute to our ongoing work.

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