Salesforce Solution Architect - Remote

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At Slipstream Life Sciences we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Salesforce Solution Architect is responsible for end-to-end solution design and delivery across the Salesforce platform, primarily supporting Life Sciences Cloud, Health Cloud, Service Cloud, Data Cloud, and Mule Soft-driven integrations. This role leads to discovery and requirements gathering with client stakeholders, produces solution documentation, supports presales solutioning and scoping, and drives implementation teams through delivery. This is a senior, client-facing individual contributor role.

No travel. Fully remote.

• Implement and govern end-to-end solution architecture aligned to approved business outcomes, platform standards, and security/compliance requirements.
• Lead client-facing discovery, requirements workshops, and design sessions; translate requirements into clear functional and technical designs.
• Own solution documentation including solution design documents, architecture diagrams, data flows, integration specs, and configuration/workflow decisions.
• Define and review Salesforce data models, security model (profiles/permission sets/sharing), automation strategy (Flows), and programmatic approach (Apex/LWC).
• Architect Service Cloud capabilities (case management, Omni-Channel routing, knowledge, entitlements, email-to-case) and Life Sciences/Health Cloud patterns as applicable.
• Define integration architecture and patterns across Salesforce and external systems (REST/SOAP APIs, event-driven patterns such as Platform Events and Change Data Capture).
• Partner with Mule Soft and integration teams to design API-led connectivity, error handling, retries, and monitoring; provide architectural oversight even when not building Mule Soft flows directly.
• Support presales solutioning and scoping, including high-level estimates, delivery approach, assumptions, risks, and implementation roadmap.
• Provide technical leadership across onshore and offshore delivery teams through design reviews, build guidance, and quality gates.
• Support regulated life sciences delivery needs (validation readiness, auditability, change control, and release governance).
• Drive environment strategy, CI/CD governance, and deployment readiness (Git, SFDX, Copado/Gearset/Azure Dev Ops/Git Hub Actions or equivalent).

• 8+ years of Salesforce platform experience with 3+ years in a Solution Architect, Technical Lead, or Architecture role.
• Strong hands-on knowledge of Salesforce platform capabilities, including data modeling, security architecture, and automation (Flows).
• Working knowledge of programmatic development on Salesforce (Apex and Lightning Web Components) sufficient to make design tradeoffs and guide developers.
• Experience delivering solutions across multiple Salesforce clouds, including Service Cloud and at least one Life Sciences Cloud or Health Cloud.
• Strong experience designing integrations (APIs and event-driven patterns)…