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Senior IT Help Desk Engineer; Tier 2​/Remote

Remote / Online - Candidates ideally in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: PJ Networks LLC
Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Help Desk Engineer (Tier 2/3) – Remote Support

PJ Networks LLC is seeking an experienced Help Desk Engineer to join our support team as a Tier 2/3 escalation point. You will remotely monitor, manage, and support client infrastructure across multiple environments, serving as the go-to resource for complex issues.

You will work with our help desk, field engineers, and dispatch to deliver fast, knowledgeable service, develop proactive monitoring, and improve security policies.

Step into the Senior IT Help Desk Engineer (Tier 2/3) – Remote Support role at PJ Networks LLC in Charlottesville, VA, United States and grow with us.

The following role is for a Senior IT Help Desk Engineer (Tier 2/3) – Remote Support with PJ Networks LLC.

Our organisation is growing, and we are hiring a Senior IT Help Desk Engineer (Tier 2/3) – Remote Support in Charlottesville, VA, United States.

Position Requirements
10+ Years work experience
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