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Bilingual IT Service Desk Analyst; EN​/TK; Remote PT

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: CAI
Part Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual IT Service Desk Analyst (EN/TK) - Remote PT

CAI is seeking a bilingual Service Desk Analyst (English/Turkish) for a part-time, remote role. You will provide Level 1 IT support to English and Turkish users via phone, email, or chat, handling password resets, hardware/software troubleshooting, and ticket documentation.

Ideal candidates have 6–12 months in a service desk or tech support role, strong customer service skills, and are available for late-night EST hours. Join CAI to help deliver reliable tech support and top‑notch customer care.

As a Bilingual IT Service Desk Analyst (EN/TK) - Remote PT, you will play an important part at CAI in Austin, TX, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Bilingual IT Service Desk Analyst (EN/TK) - Remote PT role in the description above.

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