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Remote Tier 2 Support Engineer: Master Complex Issues

Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: pointofrental
Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 85000 USD Yearly USD 70000.00 85000.00 YEAR
Job Description & How to Apply Below

Point of Rental is a global leader in rental software and seeks a Support Solutions Engineer to serve as the Tier 2 expert, tackling the toughest customer cases, diagnosing root causes, and sharpening the team. This fully remote role offers a clear path to improve service quality and customer uptime.

Expect to own escalated issues, write SQL queries to verify fixes, mentor Tier 1 staff, and collaborate with Development on defects.

This is a strong position to take on the Remote Tier 2 Support Engineer:
Master Complex Issues role at pointofrental.

We have an opening for a Remote Tier 2 Support Engineer:
Master Complex Issues in Fort Worth, TX, United States within IT & Technology, Other.

This role, Remote Tier 2 Support Engineer:
Master Complex Issues at pointofrental, could be your next opportunity.

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