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Customer-Focused IT Support Officer — Remote

Remote / Online - Candidates ideally in
St Asaph, Saint Asaph, Denbighshire, LL17 0AF, Wales, UK
Listing for: NHS
Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Betsi Cadwaladr University Health Board (BCUHB) is seeking an enthusiastic IT Support Officer to join the North Wales IT Service Desk. You will be the first point of contact for colleagues, resolving hardware and software issues and ensuring patients receive uninterrupted care through stable digital tools.

The role requires delivering high-quality customer service, logging incidents in ITSM, and supporting continuous improvement of IT services.

Join us at NHS as our next Customer-Focused IT Support Officer — Remote in St Asaph, Wales, United Kingdom.

The position is based in St Asaph, Wales, United Kingdom.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 26.000 - 32.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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