Platform Associate Resident Consultant; Remote, GBR

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. Crowd Strikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

About the Role:

The Platform Associate Resident Consultant is an embedded technical advisor who partners closely with strategic customers to maximize the value of their Crowd Strike Falcon investment. This role combines specialized expertise with technical consulting to drive successful Crowd Strike Falcon adoption, optimization, and ongoing operational excellence. The associate resident consultant will have familiarity of all Falcon modules and deep knowledge in a few areas, such as Endpoint, Identity, or Cloud, and is responsible for the planning, deployment, implementation, and operational support of the customer’s Falcon environment.

What You'll Do:

Customer Partnership & Strategy Serve as the primary technical advisor for assigned strategic customer accounts

Develop and maintain trusted advisor relationships with customer security teams and leadership

Understand customer security operations workflows, use cases, and business objectives

Mentor customer teams on Falcon best practices and threat hunting techniques

Technical Implementation & Optimization Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the Crowd Strike Falcon platform and associated applications

Assisting customer with operationalizing all modules of the Falcon platform

Troubleshoot customer issues across small to large enterprises

Utilize and engineer native and 3rd party software deployment technologies

Develop scripting and application solutions using Falcon APIsCustomer project planning and status

Work closely and collaboratively with customer information technology teams

Leverage Crowd Strike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management

Assist customers with the integration of Crowd Strike into existing tools

Guide customer leads with incident management functions Work closely and collaboratively with Professional Services team to develop customer facing collateral

What You'll Need:

Technical Skills Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience2+ years of experience with relevant security applications, which could include endpoint, identity, cloud, SIEM, etc.

Basic understanding of software deployment technologies

Knowledgeable on Windows, Mac, and Linux platforms

Experience in computer and network systems security

Solid analytical/problem…