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Remote Service Desk Analyst - 1st Line IT Support; On-Call

Remote / Online - Candidates ideally in
Livingston, West Lothian, EH54, Scotland, UK
Listing for: GMA Consulting
Per diem, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

GMA Consulting is seeking an IT Service Desk Analyst to join their UK team. This role is work-from-home with monthly meetings in Livingston, requiring the ability to travel within commutable distance.

You will provide 1st line support to external customers, log and escalate tickets, and ensure timely resolutions while maintaining service levels. A UK work visa is required, and the candidate should be motivated to build a career in IT.

As a Remote Service Desk Analyst - 1st Line IT Support (On-Call), you will play an important part at GMA Consulting in Livingston, Scotland, United Kingdom.

We appreciate your interest in this position.

Join GMA Consulting and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Service Desk Analyst - 1st Line IT Support (On-Call) role at GMA Consulting, based in Livingston, Scotland, United Kingdom.

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