RevOps Automation Specialist

If you love building in Hub Spot, solving messy GTM problems, and turning them into clean, automated systems people actually use, you're in the right place.

As a Rev Ops Automation Specialist at Kalungi, you'll be the hands-on builder behind the GTM systems of a portfolio of B2B SaaS clients. This is a client-facing role - you'll build the systems, join client calls, explain your decisions, train users, troubleshoot problems, and help clients get real value from what you've created.

You'll work across both structured Hub Spot onboarding engagements and deeper Rev Ops projects. At times, you'll manage multiple concurrent client implementations; at others, you'll partner closely with a fractional CMO on more complex projects such as CRM migrations, integrations, AI implementations, and GTM infrastructure improvements. This isn't a role where you simply complete technical tickets. You'll translate GTM strategy into systems that marketing and sales teams can understand, trust, and use.

You'll report to the Rev Ops Lead and work closely with Kalungi's fractional CMOs and client delivery teams. All hires take part in a probationary period to determine if the role is a good fit.

In this role, you will:

• Serve as the Rev Ops/automation point of contact for a portfolio of B2B SaaS clients, joining regular client calls and owning day-to-day execution
• Design and configure Hub Spot architectures for new clients, including lifecycle stages, MQL/SQL definitions, lead routing, pipelines, properties, segmentation, and automation
• Build, configure, and optimize Hub Spot portals across Marketing, Sales, Service, and Ops Hubs
• Build sophisticated workflows and automations that improve how marketing, sales, and customer success teams operate
• Audit new client GTM systems and identify quick wins, structural improvements, and longer-term priorities
• Implement and maintain integrations across the GTM stack, including tools such as Salesforce, Clay, Zapier, Make, n8n, Linked In, Outreach, Google Ads, enrichment platforms, and others
• Support Hub Spot Salesforce integrations, including field mapping, sync rules, deduplication, object ownership, troubleshooting, and ongoing monitoring
• Design and maintain SLA frameworks in Hub Spot, including time-to-first-touch, follow-up cadence, lead recycling, and escalation workflows
• Own data hygiene, enrichment workflows, naming conventions, database structure, validation, and automated cleanup routines
• Build dashboards that help clients understand pipeline velocity, conversion rates, campaign performance, and other metrics they can actually use to make decisions
• Identify opportunities to use AI to improve GTM workflows
• Translate client goals and CMO-level strategy into working automation and explain technical decisions clearly to non-technical stakeholders
• Troubleshoot issues such as sync errors, duplicate data, broken workflows, routing problems, and CRM inconsistencies using a structured approach
• Train clients and teammates on the systems you build
• Document your work and contribute reusable workflows, templates, playbooks, and build standards to Kalungi's internal Rev Ops toolkit
• Share new tools, AI workflows, and Rev Ops best practices with the broader Kalungi team
• Partner with fractional CMOs, PMMs, content, paid, ABM, and other specialists to ensure automation supports the broader GTM strategy
• Deliver reliable, high-quality work and communicate early when timelines, scope, or technical constraints change

Working on the Kalungi team means embracing self-improvement. We don't expect perfection, but we do expect attention to detail, curiosity, humility, reliability, and a desire to level up quickly. We own our work by seeking responsibility and accountability for the ideas and systems we create.

We ask "Why?" a lot.

Great Rev Ops isn't about building workflows for the sake of automation. It's about understanding what marketing, sales, and customer success teams are trying to accomplish and building systems that help them get there.

• 4+ years of experience in Rev Ops, marketing operations, CRM administration, GTM systems, or a similar role, ideally supporting B2B SaaS companies
• Deep, hands-on Hub Spot experience across Marketing Hub and Sales Hub, with experience in Ops Hub strongly preferred
• Experience designing or significantly restructuring Hub Spot portals - not simply maintaining systems someone else designed
• Strong understanding of lifecycle…