Lead SRE

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are building an internal engineering function dedicated to owning the reliability, code-ification, and continuous delivery of our enterprise security tooling - replacing legacy, one-off consulting work with modern software engineering practices. As our founding Lead Site Reliability Engineer, you will architect and drive the infrastructure-as-code, automation, and operational maturity across our entire security platform portfolio - including SIEM/SOAR, EDR/NDR/XDR, SAST/DAST, CNAPP/CSPM.

Partnering closely with Core Platform and Dev Ops engineering teams, you will establish high availability, self-service developer tooling, and automated guardrails at scale.

This position is an individual contributor role reporting to the Director, Identity and Access Management.

Responsibility

• Build and manage the underlying infrastructure, monitoring, telemetry, and compute environments to relieve downstream security teams of infrastructure overhead
• Lead engineering and IaC strategy for Microsoft Sentinel, including ingestion pipelines, workspace governance, detection frameworks, and cost optimization
• Develop reusable, hardened Terraform and Bicep/ARM modules deployed via automated CI/CD pipelines with integrated policy-as-code gates
• Architect cross-functional orchestration workflows connecting ITSM, messaging channels, and SIEM/SOAR platforms to streamline evidence collection and incident remediation
• Stand up automated, on-demand security sandboxes to support offensive security exercises and adversary simulation testing
• Establish infrastructure and monitoring capabilities to support dynamic safety validation and testing of AI-driven tools prior to production rollout
• Contribute to an internal developer portal offering visibility into vulnerability metrics, automated fix workflows, and guardrails
• Streamline compliance reporting by automating evidence gathering against regulatory benchmarks and industry security frameworks
• Mentor engineers across distributed teams, guide technical roadmap decisions, and champion operational excellence across the organization

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 12+ years of experience in SRE, cloud infrastructure, platform engineering, or security engineering with a Bachelor’s degree or 8+ years of experience with a Master's degree
• 3+ years of experience leading a production platform as a senior or lead engineer
• Experience with Microsoft Sentinel and Azure Monitor/Log Analytics (workspace topology, connectors, KQL, automation rules, and playbooks)
• Experience with Terraform…