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SaaS Technical Support Specialist

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: Storeveu
Full Time, Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below
# SaaS Technical Support Specialist Remote / Work From Home Full-time

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We are looking for a SaaS Technical Support Specialist with 2+ years of professional experience to join the Store Veu team.

You will help customers troubleshoot and resolve technical issues related to our POS SaaS platform, ensuring a smooth experience for retail businesses.

Requirements:
• 2+ years of professional technical support experience
• Experience supporting SaaS or software products
• Strong troubleshooting and problem-solving skills
• Ability to understand and diagnose technical issues
• Good understanding of web applications and software workflows
• Strong written and verbal communication skills
• Customer-focused approach
• Ability to work independently in a remote environment

Working Hours:

9:00 AM – 5:00 PM ETEmployment:

Full-time | Remote / Work From Home

How to Apply:

Send your CV along with your Linked In profile or portfolio, if available, to
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