Research Manager

Who We Are We are Bovitz Inc., a market research and strategy firm that puts people at the center of design, innovation, and growth. We believe in the value that companies of all shapes and sizes can bring to people’s lives, and it matters to us that they actually do it. As a company, our mission is to give real people a voice so powerful that their stories change the course of business decisions.

So, we go out and talk to real people about what they need and want and then show companies what to do with that. Simply put, we’re in the business of improving people’s lives.

Bovitz was founded as a custom research agency in 2003, grounded in academic rigor & deep client-side experience. We now have a multi-disciplinary team of 35 full-time employees, including leaders in Market Research, Anthropology, Brand Strategy, Cognitive Science, Business Consulting, and Design. We are a fully remote company with available office space in Los Angeles when needed. Please visit  to learn more about our team, the type of work we do, our culture, and our clients.

The Role The Research Manager plays a pivotal role in designing, executing, and delivering high-quality custom research projects. You will lead day-to-day project operations, serve as the primary client contact, and help develop the skills of junior team members. You should be detail-oriented, analytically-minded, and passionate about delivering insights that drive strategic decisions.

Things You’ll DoServe as the primary point of contact for clients, maintaining strong, trusted relationships.

Mentor junior researchers, providing guidance on project execution and professional development.

Lead questionnaire development, ensuring clarity, logic, and alignment with project objectives.

Oversee all phases of data collection, including vendor management, programming checks, field monitoring, and troubleshooting.

Develop data tabulation plans and frameworks to guide data processing and ensure alignment with research objectives.

Review and validating survey programming, data tabulations, and visualized reports for accuracy.

Execute qualitative research tasks such as writing screeners and discussion guides, overseeing participant recruitment, and potentially travelling for in-person interviews.

Collaborate with external partners and vendors to ensure high-quality and on-time deliverables.

Act as a liaison between the research team and the internal leads of other departments (ex. programming, data processing, design & visualization). Monitor project costs and manage timelines, flagging risks and managing expectations proactively.

Collaborate with team members to translate data into actionable insights, well-written reports, and visually compelling presentations.

Partner with senior leadership to continuously improve research processes and client service delivery.

Education and Experience Requirements Bachelor’s degree in Psychology, Business, Social Sciences or related field preferred4–6 years of experience in custom market research (quantitative, qualitative, or both)2+ years of experience being the lead contact for client stakeholders

Proven ability to manage multiple complex projects simultaneously

Strong analytical skills and comfort working with data to find meaning and insight

Experience with research tools and platforms (e.g., SPSS, Qualtrics, Decipher, DisplayR, Recollective, E-Tabs )Ability to work independently and collaboratively in a fast-paced, growing environment

Proficient with MS Office suite (Word, PowerPoint, Excel)
Excellent verbal, written, and interpersonal communication skills

Exceptional attention to detail with strong organizational and time management skills

Physical Requirements This position is primarily performed in a remote office…