LMS and Digital Accessibility Support Supervisor
Ogden, Weber County, Utah, 84403, USA
Listed on 2026-10-11
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
WSU's Commitment to Equal Opportunity
Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Information
Position Title | LMS and Digital Accessibility Support Supervisor
Requisition Number | S02484P
Position Category | Staff
Campus Location | Weber State University - Ogden, UT
Hours per week | 40
Months per year | 12
Alternate work schedule | This is a on-site position which manages a support lab and an accessibility desk in Lampros Hall. The Supervisor is expected to be on-site and in the lab during regular business hours, 8a-5p M-Th, and 8a-4:30p Friday. Benefits such as wellness time may be offered after successful completion of 6-month probationary period.
All paid benefits that include time away from the office, such as wellness, must take place on-campus in order to ensure continued Canvas support operations. Remote work is only allowed in the case of an unplanned campus closure.
Pay Grade | N27
Salary |
FLSA | Non-Exempt
Job Summary/Basic Function | The LMS and Digital Accessibility Support Supervisor oversees the LMS support desk and digital accessibility services in order to support faculty, staff, and students in their use of e-learning technologies (Canvas, eTutoring, online assessment, and digital file accessibility).
Required Qualifications |
Required:
Bachelor’s degree or equivalent combination of education and work experience One year of computer troubleshooting experience in a call center environment One year of supervising a small to mid-size team of entry-level staff One year of experience with project management for a small team using project management software Experience navigating web and mobile applications in an educational environment Experience as an online student and/or online faculty Experience authoring and remediating digital content to be compliant with WCAG 2.1 AA standards.
Preferred Qualifications | Preferred:
Master’s degree in a technical or instructional design program 2+ years of experience staffing a lab, front desk, or technical support department (scheduling, performance reviews, wages, budgets) Familiarity with a student information system (Banner, Ellucian).
A successful candidate will be willing to |
Background Check? | Yes
Benefits Summary | WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.
Posting Detail InformationJob Open Date | 10/05/2026
Review Date | 10/18/2026
Job Close Date |
Open Until Filled | Yes
Notes to Applicant | Immigration sponsorship (H-1B etc.) is not available for this position.
Annual salary for this position starts at $47,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package.
ADA Essential Job FunctionPhysical Activity of this position | Bending legs at knee to come to a rest on knee or knees., Extending hand(s) and arm(s) in any direction., Standing. Particularly for sustained periods of time. , Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying…
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