Remote Tier 1 IT Service Desk Pro
Sterling, Kenai Peninsula Borough, Alaska, 22170, USA
Listed on 2026-10-11
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
iQuasar LLC is seeking a Tier 1 Service Desk Specialist for a contract position that supports the Enterprise Service Desk. The role handles calls, emails, and chats, ensuring incidents are categorized and tracked in ITSM systems to restore services quickly.
The candidate will resolve basic issues, assist with remote desktop tools such as Beyond Trust, and communicate with users professionally while meeting SLAs. Experience with Microsoft 365 and Active Directory is preferred.
This is a genuine opening to take on the Remote Tier 1 IT Service Desk Pro role at IQUASAR LLC.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 42.000 - 56.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).