AI Process Intelligence Specialist

Opportunity Overview The AI Process Intelligence Specialist is responsible for enhancing operational efficiency and quality across the firm by leveraging Process Intelligence. This role focuses on leveraging event data to mine processes, and track and report on process improvement opportunities. By implementing AI-driven process mining, the Specialist identifies opportunities for optimization and drives measurable improvements in efficiency.

Key Responsibilities:

Apply strong knowledge of data structures, event logs, and system‑generated transactional data to reconstruct how work flows across systems and teams.

Extract, transform, and analyze event‑level and transactional data from multiple sources.

Link and integrate data across systems to create a comprehensive view of end‑to‑end processes.

Identify process bottlenecks, variations, and inefficiencies through data analysis.

Generate insights to support automation and process optimization opportunities.

Translate complex data findings into actionable process improvement insights for stakeholders.

Position Requirements Bachelor’s degree in Engineering, Operations, or a related field

Minimum of 3 years, preferred 5 years experience in process intelligence and/or automation.

Strong knowledge of process mapping and analytical techniques

Hands-on experience with AI‑driven process mining tools and methodologies

Understanding of automation technologies and their application in business processes

Experience with data governance practices and data integrity management

Ability to define, track, and report on metrics and frameworks that measure process improvement outcomes

Preferred experience using enterprise process mining platforms (e.g., Signavio, Celonis) to analyze and optimize business processes
** Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026,  candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.
** Company Description Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Awards and Accolades At Edward Jones, we are building a place where everyone feels like they belong.  We're proud of our associates' contributions to the firm and the recognitions we have received.

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Insights & Information Blog Postings about Edward Jones Position Schedule Full-Time Posting Location Missouri, St. Louis External Work Arrangements Home-Based Position Type Home Office EEO Statement Edward…