Remote Technical Support & Customer Success Associate
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-10-11
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IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Helpful Remote is seeking a technical customer support specialist for a fully remote role serving US clients. You will guide end users of Veeva’s software on best practices, resolve issues, and maintain productive client relationships.
The position requires strong communication, organizational, and time-management skills, with familiarity in Word, Excel, and PowerPoint. Experience in clinical research or Veeva Vault is a plus but not required.
Are you ready to take on the Remote Technical Support & Customer Success Associate role at Helpful Remote?
The advertised compensation is 35.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Technical Support & Customer Success Associate role in the description above.
We appreciate your interest in this position.
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