Entry-Level Edge Cloud Support Engineer; Remote
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-10-11
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IT/Tech
IT Support, Technical Support
Fastly, Inc. is seeking a Customer Support Engineer (Tier I) to join our Customer Support Engineering team. You will work with Tier II and III engineers to resolve delivery and Compute platform issues, explaining traffic behavior at the edge and guiding customers through the Control Panel, API, and RBAC.
The role emphasizes written communication, problem solving, and the ability to triage and escalate with clear evidence. Occasional after-hours support is required.
This role, Entry-Level Edge Cloud Support Engineer (Remote) at Fastly, Inc., could be your next opportunity.
The position is based in Denver, CO, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 91..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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