IT Service Desk Analyst: Frontline Support
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
Dealer Tire in Cleveland, OH is seeking a Service Desk Analyst to provide frontline Tier 1-2 IT support for employees and partners. You will log incidents, triage requests, and troubleshoot hardware, software, and cloud apps (Microsoft 365, mobile devices, etc.), aiming for high-quality user experiences and adherence to SLAs.
Requires Associate's degree in Computer Science or equivalent, 1+ year IT support experience, and familiarity with ITSM tools (Service Now, Jira).
As a IT Service Desk Analyst:
Frontline Support, you will play an important part at Remote Jobs in Cleveland, OH, United States.
We invite applications for the IT Service Desk Analyst:
Frontline Support position located in Cleveland, OH, United States.
The following position is for a IT Service Desk Analyst:
Frontline Support with Remote Jobs.
Our team is growing, and we are hiring a IT Service Desk Analyst:
Frontline Support in Cleveland, OH, United States.
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