Remote IT Help Desk Analyst - Inbound Hardware
Creve Coeur, St. Louis County, Missouri, USA
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Heartland Dental is seeking an IT Analyst 1 - Inbound (DO Hardware) to provide remote technical support to dental office staff, troubleshoot hardware, software, networks, and imaging systems, and manage service desk tickets. You will document issues, escalate when needed, assist with Windows environments and disaster recovery, and participate in rotating on-call shifts through evenings and Saturdays.
The role emphasizes customer service, strong communication, and the ability to prioritize tasks
We are currently recruiting a Remote IT Help Desk Analyst - Inbound Hardware for our team in Creve Coeur, MO, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Creve Coeur, MO, United States.
This opportunity is part of our work in IT & Technology.
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