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Remote SaaS Helpdesk Technician – Cloud

Remote / Online - Candidates ideally in
Jersey City, Hudson County, New Jersey, 07390, USA
Listing for: Remote Jobs
Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 56000 - 62000 USD Yearly USD 56000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Remote SaaS Helpdesk Technician – Cloud Support

LEAP is hiring a Helpdesk Technician for a hybrid remote position based in the Tri-State area with occasional in-person Jersey City training. You will support LEAP customers via email, phone, and chat, guiding them through product use and resolving issues.

The role emphasizes strong communication, problem-solving, and teamwork, with training provided. Applicants should have 1 year of customer service experience and familiarity with SQL/Access databases, Word, and Excel.

Consider building your career as a Remote SaaS Helpdesk Technician – Cloud Support at Remote Jobs.

This posting is for the Remote SaaS Helpdesk Technician – Cloud Support role at Remote Jobs, based in Jersey City, NJ, United States.

We are looking to fill the Remote SaaS Helpdesk Technician – Cloud Support position at Remote Jobs in Jersey City, NJ, United States.

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