Service Management Platform Engineer

Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

• Hybrid model – up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&DD insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit

This position offers a hybrid work option up to 50% remote and is based out of the Mankato, MN;
Lakeville, MN;
Sun Prairie, WI or Bloomington, IL office locations.

This position engineers, configures, and supports the organization's enterprise service management platform and related workflow, automation, integration, reporting, and configuration-data capabilities. Independently translates service-management and business requirements into secure, reliable, scalable, and supportable platform solutions that improve technology operations and the client and team member experience. Partners with service management, infrastructure, application, cybersecurity, architecture, data, product, operations, and vendor teams to deliver platform enhancements, maintain platform health, and strengthen incident, request, problem, change, knowledge, service catalog, configuration, asset, and service-level practices.

• Designs, configures, tests, deploys, and maintains workflows, forms, tables, business rules, scripts, notifications, approvals, service catalog items, portals, reports, dashboards, and related platform capabilities.
• Develops reusable automation, integrations, APIs, data imports, orchestration, and self-service solutions that reduce manual effort, improve data quality, and enable consistent service delivery.
• Translates process, business, security, compliance, and operational requirements into technical designs, implementation plans, test cases, release documentation, and support procedures.

• Monitors platform health, performance, capacity, integrations, jobs, errors, data quality, and service availability; troubleshoot incidents and implement durable corrective and preventive actions.
• Plans and executes platform upgrades, patches, releases, clones, testing, access changes, and environment-management activities while following change, security, audit, and separation-of-duties controls.
• Supports configuration-management and service-model data, integrations, platform security, role-based access, licensing, technical debt, and lifecycle decisions in partnership with platform owners and architects.

• Partners with process owners, analysts, engineers, architects, cybersecurity, data, vendors, and business stakeholders to refine requirements, evaluate options, manage dependencies, and deliver measurable outcomes.
• Maintains platform documentation, technical standards, design records, data maps, runbooks, test evidence, and knowledge articles; communicate risks, impacts, decisions, and progress in clear business and technical language.
• Mentors associate practitioners, participates in peer reviews and agile ceremonies, and contributes to the platform roadmap, backlog, governance, adoption, and continual-improvement priorities.

• Bachelor's degree in computer science, information systems, engineering, technology, or a related field, or an equivalent combination of education and experience sufficient to perform the essential…