Remote Tier 1 Technical Support Specialist
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-10-12
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Network Security
Aureon seeks a Tier 1 Technical Support Representative for a 100% remote role based in Cedar Rapids, IA. You will handle inbound telephone, email and chat support, log interactions, and escalate complex issues to second level support while maintaining high customer satisfaction.
The ideal candidate has strong interpersonal and written communication skills, solid computer proficiency, and 1–2 years in a customer support environment, with a focus on hardware and software troubleshooting.
This is a great position to take on the Remote Tier 1 Technical Support Specialist role at Aureon.
We are seeking a motivated Remote Tier 1 Technical Support Specialist to join Aureon in Cedar Rapids, IA, United States.
Consider building your career as a Remote Tier 1 Technical Support Specialist at Aureon.
The Remote Tier 1 Technical Support Specialist position in the Sales, IT & Technology field is open for applications.
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