IT Endpoint Administrator

The Systems & Endpoint Administrator provides end-user support, administers endpoint devices and Microsoft 365 services, and supports technology operations across the organization. The ideal candidate combines strong technical skills with a customer-focused approach and enjoys solving problems in a collaborative environment.

Clayton Early Learning is a leading nonprofit dedicated to providing children from birth to five with an exceptional start and empowering families for lifelong success. We directly serve approximately 500 children annually through our school, home-based programs, and community partnership sites. As a proud member of the Educare Learning Network and the Head Start community, we are deeply committed to providing high quality early childhood education through a whole-child, whole-family approach.

Our unique location on a 20-acre historic campus in Denver is the foundation for our strategic vision to become a thriving neighborhood center to serve the community more fully, addressing needs including food security and health care access. Our team of over 125 dedicated professionals works in a supportive environment of collaboration, innovation, and personal growth.

• Provide technical support for hardware, software, networking, printers, mobile devices, conferencing systems, and Microsoft 365 applications.
• Manage user accounts, access permissions, and endpoint devices using Microsoft Entra  Microsoft Intune.
• Deploy, maintain, update, and troubleshoot Windows workstations and related technologies.
• Support employee onboarding and offboarding activities, including device provisioning and access management.
• Maintain technology inventory records and assist with device lifecycle management.
• Document, prioritize, and resolve support requests while meeting service expectations.
• Coordinate with the MSP and vendors to resolve complex issues and support technology initiatives.
• Identify opportunities to improve processes, user experience, and operational efficiency.
• Additional Duties as assigned

• Associate degree in Information Technology, Computer Science, Information Systems, or a related field; or equivalent combination of education and experience.

• Two or more years of IT support experience.
• Experience supporting Microsoft Windows and Microsoft 365 environments.
• Strong troubleshooting, problem-solving, and customer service skills.
• Excellent communication and organizational abilities.
• Opportunity, but no guarantee for occasional work from home

• Experience with Microsoft Intune and Microsoft Entra .
• Experience working with a Managed Services Provider (MSP).
• CompTIA, Microsoft, or related technical certifications.

• Must be able to pass a comprehensive background check, including CBI/FBI fingerprinting. Child abuse and neglect state registry, MVR and a national sex offender registry check every 5 years.
• Must have a valid license driver's license with evidence of active vehicle insurance
• Pediatric first aid and CPR certification
• Current PPD-TB testing, standard immunizations, and annual health statement, or willingness to obtain as required
• Participate in training programs, workshops, and meetings related to the role
• Maintains strong technology proficiency and quickly adapts to new systems, applications, and digital solutions.

• Demonstrates integrity, professionalism, and commitment to the organization's mission and values
• Exhibits accountability and ownership by taking responsibility for commitments, actions, and results.
• Creates a safe, respectful, and collaborative environment for children, families, and…