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Platform Support Engineer: Incident Response; Remote

Remote / Online - Candidates ideally in
Swansea, Swansea County, SA1, Wales, UK
Listing for: We Love AI Jobs
Remote/Work from Home position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 38000 - 58000 GBP Yearly GBP 38000.00 58000.00 YEAR
Job Description & How to Apply Below

Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our enterprise merchants – owning the investigation, resolution, and clean escalation of complex platform and integration issues across our delivery orchestration system.

You'll be the person customers rely on when something unusual is happening on the platform: a stuck integration, an unexpected provider behavior, or a

Step into the Platform Support Engineer:
Incident Response (Remote UK) role at We Love AI Jobs in United Kingdom and grow with us.

This posting is for the Platform Support Engineer:
Incident Response (Remote UK) role at We Love AI Jobs, based in United Kingdom.

We are looking to fill the Platform Support Engineer:
Incident Response (Remote UK) position at We Love AI Jobs in United Kingdom.

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