Senior 2nd Line IT Support – Remote
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-10-12
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IT/Tech
IT Support, Systems Administrator, Technical Support
Focus Group in the United Kingdom is seeking a Technical Support Advisor 2nd Line IT to work 12-hour shifts on a rotating 4 on/4 off pattern from 7:00am to 7:00pm, fully remote. You will handle 2nd line service queries, diagnose and resolve technical issues, and provide timely updates to customers.
The role requires strong remote desktop skills, ITIL knowledge, and excellent communication. Benefits include 24 days holidays, potential hybrid options, enhanced family leave, volunteering days, and
Are you ready to take on the Senior 2nd Line IT Support – Remote (4/4) role at Focus Group?
The following position is for a Senior 2nd Line IT Support – Remote (4/4) with Focus Group.
Our organisation is growing, and we are hiring a Senior 2nd Line IT Support – Remote (4/4) in United Kingdom.
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