1st Line IT Service Desk Analyst - Hybrid/Remote
Bridgend, Bridgend County, CF31, Wales, UK
Listed on 2026-10-12
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IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, Technical Support
Tokio Marine HCC International is seeking an IT Service Desk Analyst to provide first-line technical support for a 2500-user base. The role sits in IT and operates on a shift pattern, primarily office-based in Bridgend, with one day per week remote.
You will work with the Desktop Support Team and other IT groups to resolve incidents, create knowledge articles, and contribute to ongoing projects while following ITIL processes and security guidelines.
As a 1st Line IT Service Desk Analyst
- Hybrid/Remote, you will play an important part at Tokio Marine HCC International in Bridgend, Wales, United Kingdom.
We would love to welcome a new 1st Line IT Service Desk Analyst
- Hybrid/Remote to our group in Bridgend, Wales, United Kingdom.
For the 1st Line IT Service Desk Analyst
- Hybrid/Remote position at Tokio Marine HCC International, we are reviewing applications now.
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