Lead Network Administrator - Information Technology

Under general supervision, performs work of considerable difficulty supporting the strategic function and administration of the enterprise network infrastructure. This includes Campus, Datacenter, Remote Sites, Cloud, and third-party network connectivity. Services include VoIP, Switching, Routing, VPN, Firewall, Virtual Networking, Wireless and related systems throughout the County; performs related work as assigned.

This is an in-office position. Limited remote work may be authorized on an occasional basis, subject to operational needs, and requires prior approval from the Deputy Chief Information Officer or Chief Information Officer.

This position will require the successful completion of a Criminal Justice Information Services (CJIS) fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment.

Pay for this position is dependent on applicant skills and experience. The hiring range for the position is: $80,518.00 - $ Annually

(Illustrative Only)

• Oversees the purchase, installation, and maintenance of enterprise infrastructure equipment and/or software
• Analyzes, administers and maintains voice, video, and/or communication circuits
• Maintains network devices by applying patches and performing firmware upgrades
• Maintains network security and ensures compliance with security policies and procedures
• Configures switches, routers, firewalls, network taps, and cryptographic devices
• Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance
• Develops and maintains internal knowledge transfer and network topology documentation
• Maintains lifecycle asset management of infrastructure hardware, software, warranty, maintenance, and support
• Participates and may lead in special projects as required
• Occasional participation in an on-call rotation for support of systems outside of normal business hours
• Evaluate risk and vulnerability reports
• Participate in change management meetings
• Mentor and train network administrators
• Participate in technical RFPs/RFIs
• Responsible for Cisco Call Manager enterprise services that may include Emergency Operations Support (Hotline creation, call trees, etc.)
• Responsible for up-to-date infrastructure documentation of countywide communication circuits and services across the County
• Interfaces with vendors during special projects requiring professional services
• Conducts research on network products, services, protocols, and standards to remain well-informed of developments in the network and security industry, technologies, and best practices then provides knowledge-based recommendations to management
• Maintains and reviews infrastructure contracts with leadership
• Responds to customer tickets regarding requests and/or issues
• Participate in disaster recovery administration and routine testing to ensure continuity of services
• Performs phone set changes/moves/adds/deletes and related programming
• Participates in cost analysis, department budgeting, short- and long-range planning and development of departmental objectives
• Other duties as assigned