Remote Customer Success Analyst — Tech Support & Docs
Sherbrooke, Province de Québec, Canada
Listed on 2026-10-12
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IT/Tech
Technical Support, HelpDesk/Support, CRM Systems & Management -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, CRM Systems & Management
Semaphore Solutions Inc. is seeking a Customer Success Analyst for remote work in Canada on an 18-month contract. The CSA will triage Tier 1 issues, escalate where needed, and create technical documentation while learning Labbit.
Strong communication and documentation skills are essential, with on-call responsibilities and a remote-first environment. As the primary contact after implementation, you will build knowledge bases, manage queues, and ensure smooth customer experiences.
We are looking to fill the Remote Customer Success Analyst — Tech Support & Docs position at Semaphore Solutions Inc. in Canada.
Our organisation is growing, and we are hiring a Remote Customer Success Analyst — Tech Support & Docs in Canada.
This opening is for the Remote Customer Success Analyst — Tech Support & Docs role at Semaphore Solutions Inc.
We are seeking a motivated Remote Customer Success Analyst — Tech Support & Docs to join Semaphore Solutions Inc. in Canada.
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