Service Desk Shift Lead — ITIL & Incident Leader
Sterling, Kenai Peninsula Borough, Alaska, 22170, USA
Listed on 2026-10-13
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IT/Tech
IT Support, HelpDesk/Support, IT Project Manager, Systems Administrator
Peraton is seeking a Service Desk Shift Lead to join our CAEIO program supporting the DOS. The Shift Lead provides frontline technical support, leads a 10–20 member Tier I team, and ensures incident management aligns with SLAs/SLOs.
Based in Sterling, VA, the role offers second shift hours (3:00 PM–11:30 PM ET) with potential remote work one day per week, subject to approval and government requirements. U.S. citizenship and clearance are required.
For the Service Desk Shift Lead — ITIL & Incident Leader position at Peraton, we are reviewing applications now.
Consider building your career as a Service Desk Shift Lead — ITIL & Incident Leader at Peraton.
The Service Desk Shift Lead — ITIL & Incident Leader position in the IT & Technology field is open for applications.
We have an opening for a Service Desk Shift Lead — ITIL & Incident Leader in Sterling, VA, United States within IT & Technology.
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