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AWS Cloud Engineer - Platform Operations

Remote / Online - Candidates ideally in
Edmonton, Alberta, Canada
Listing for: Miratech
Full Time, Remote/Work from Home position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    AWS, Cloud Computing: Infrastructure & Operations, SRE/Site Reliability, Systems Engineer
Job Description & How to Apply Below
Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.

We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Job Description

Job Description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.

We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description
Miratech is looking for an experienced AWS Cloud Engineer – Platform Operations to support and optimize AWS infrastructure powering Amazon Connect and enterprise cloud platforms. This role combines AWS Cloud Operations, Site Reliability Engineering (SRE), Infrastructure Automation, and Observability to deliver highly available, secure, and scalable cloud solutions. The ideal candidate will have strong experience with AWS services, Terraform, Infrastructure as Code, cloud automation, production support, and observability across enterprise environments.

Responsibilities

Support and enhance AWS infrastructure for Amazon Connect and related platform services.

Manage Infrastructure as Code (IaC) using Terraform and automate operational tasks using Python and AWS CLI.

Improve platform reliability by supporting incident response, RCA, disaster recovery, and production readiness activities.

Build self-healing automation and operational runbooks to reduce manual effort.

Develop dashboards, alerts, and monitoring solutions using Cloud Watch, Dynatrace, Splunk, Grafana, and Open Telemetry.

Support CI/CD pipelines, cloud deployments, and release management activities.

Collaborate with engineering and operations teams to improve cloud scalability, security, and operational excellence.

Qualifications

5+ years of experience in AWS Cloud Operations, Platform Engineering, or Site Reliability Engineering (SRE).

Strong hands‑on experience with AWS services including Lambda, Cloud Watch, IAM, VPC, Route 53, S3, SNS, SQS, Event Bridge, and DynamoDB.

Strong experience with Terraform and Infrastructure as Code (IaC).

Experience with Python, AWS CLI, Power Shell, or similar automation tools.

Experience with Git Hub, Git Hub Actions, Jenkins, and CI/CD pipelines.

Hands‑on experience with observability tools such as Dynatrace, Splunk, Cloud Watch, Grafana, or Open Telemetry.

Experience supporting production environments, incident management, change management, and release management.

Strong communication and stakeholder management skills.

Nice To Have

AWS Certification (Solutions Architect, Dev Ops Engineer, or equivalent).

Experience with Amazon Connect, NICE CXone, Genesys Cloud, or other CCaaS platforms.

Experience with Service Now and automated remediation solutions.

Understanding of High Availability, Disaster Recovery, and operational resiliency.

We Offer

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

Competitive

Pay and Benefits:

enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Growth Mindset: reap the benefits of a range of professional development opportunities, including…
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