OpenText Analyst​/Developer

Job Title: Open Text Analyst/Developer

Location Requirements: Remote

Job Type: Contract

Role Overview:
You will design, administer, support, and optimize enterprise Open Text platforms across global operations. Your work will ensure secure content management, document governance, records retention, engineering document control, SAP-integrated processes, workflow automation, and compliance. You’ll provide technical expertise in Open Text Content Server, Archive Center, CAD Manager, Directory Services, Media Management, Website Management, xECM for Engineering, xECM for SAP, GCI Tools, and DMC2 Blue Baker.

You will also support SharePoint Online and Microsoft 365 architecture, leading large-scale content migrations, ideally from Open Text to SharePoint. Your role involves working with business stakeholders and IT teams to maintain reliable platforms, improve solutions, and support upgrades and enterprise initiatives.

Responsibilities:

• Administer, maintain, and support Open Text platforms for stability, security, and performance.
• Troubleshoot platform issues and support reliable operations across global sites.
• Maintain core Open Text services, including Content Server, Archive Center, Directory Services, and related solutions.
• Configure and enhance Open Text solutions, workflows, and document management processes.
• Support records retention, engineering document control, document lifecycle management, and compliance.
• Improve content governance, automation, and usability across enterprise processes.
• Develop and support integrations between Open Text platforms and SAP, engineering applications, and other enterprise systems.
• Troubleshoot integration issues and maintain dependable content and document flows.
• Collaborate with application and platform teams on integration improvements.
• Gather requirements from stakeholders and translate them into practical platform enhancements.
• Recommend improvements that strengthen governance, efficiency, and user experience.
• Support content architecture and migration planning aligned with business initiatives.
• Provide technical support, user guidance, and training for Open Text services.
• Maintain platform documentation and support procedures.
• Assist with upgrades, testing, project activities, and urgent maintenance.

Required Qualifications:

• 5–10+ years of enterprise content management experience, including hands‑on Open Text experience.
• Experience administering, maintaining, troubleshooting, and optimizing Open Text platforms.
• Knowledge of Open Text Content Server and related content/document management solutions, workflows, records retention, and governance.
• Strong SharePoint Online and Microsoft 365 architecture experience, including leading large‑scale content migrations (ideally from Open Text to SharePoint).
• Understanding of information architecture, migration approaches, document lifecycle management, and records management.
• Experience supporting integrations between Open Text and enterprise applications, including SAP and engineering systems.
• Ability to translate business requirements into technical solutions and communicate effectively with stakeholders.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Proficient in English and capable of supporting global, multi‑site operations.

Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.