Federal Help Desk Specialist: Tier 1 Remote
Washington, District of Columbia, 20022, USA
Listed on 2026-10-13
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
NuAxis provides Tier 1 remote help desk support for Federal Government end users in a high-volume environment. The role handles incidents from phone, email, chat, and other channels, documenting steps and resolutions while ensuring SLA compliance.
Responsibilities include assisting with VPN, Microsoft 365, Windows, and common business applications, escalating complex issues, and maintaining thorough ticket histories for knowledge management.
Join us at NuAxis, LLC as our next Federal Help Desk Specialist:
Tier 1 Remote Support in Washington, DC, United States.
The Federal Help Desk Specialist:
Tier 1 Remote Support position in the IT & Technology field is open for applications.
We have an opening for a Federal Help Desk Specialist:
Tier 1 Remote Support in Washington, DC, United States within IT & Technology.
This role, Federal Help Desk Specialist:
Tier 1 Remote Support at NuAxis, LLC, could be your next opportunity.
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