Tier II IT Help Desk Specialist - Onsite & Remote
Washington, District of Columbia, 20022, USA
Listed on 2026-10-13
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
NuAxis Innovations seeks a talented Help Desk Specialist II for a full-time role. The successful candidate will provide onsite and remote technical support, log and manage tickets, and ensure SLA adherence while maintaining KBAs and SOPs. Travel to WMATA sites may be required, up to 50%.
Required are hardware and software support skills, IT certifications, and experience with AD, SCCM, and Remedy tools. Equal opportunity employer with a strong focus on customer experience.
As a Tier II IT Help Desk Specialist - Onsite & Remote Support, you will play an important part at NuAxis Innovations in Washington, DC, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).