Remote CX Analytics Lead — Insights & Dashboards
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-10-13
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IT/Tech
Business Intelligence, Data Analyst, Business Systems & Technology Analysis
Pearson is seeking a Lead Specialist, Business Analytics for Customer Experience (CX) to leverage CX best practices and strong data analysis, delivering actionable insights from structured and unstructured feedback. You will define use cases, identify data gaps, source new feedback, and apply AI to improve engagement with closed-loop activities.
You will partner with stakeholders to analyze CX data across products and geographies, build self-service dashboards, and present findings tailored to
This is a genuine opportunity to take on the Remote CX Analytics Lead — Insights & Dashboards role at Pearson.
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Step into the Remote CX Analytics Lead — Insights & Dashboards role at Pearson in Olympia, WA, United States and grow with us.
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