Remote Help Desk Specialist – Federal IT Support
Washington, District of Columbia, 20022, USA
Listed on 2026-10-13
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
NuAxis Innovations is seeking a Help Desk Specialist to provide Tier 1 remote support for Federal Government end users in a high-volume environment. You will handle incidents from intake to closure, document troubleshooting steps, and escalate when needed, ensuring SLA compliance and customer satisfaction.
The role emphasizes strong communication, problem-solving, and the ability to work across Microsoft 365, VPN, and Windows platforms.
Our group is growing, and we are hiring a Remote Help Desk Specialist – Federal IT Support in Washington, DC, United States.
We are seeking a motivated Remote Help Desk Specialist – Federal IT Support to join NuAxis Innovations in Washington, DC, United States.
Consider building your career as a Remote Help Desk Specialist – Federal IT Support at NuAxis Innovations.
The Remote Help Desk Specialist – Federal IT Support position in the IT & Technology field is open for applications.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).