Senior Help Desk Specialist II - Onsite & Remote
Washington, District of Columbia, 20022, USA
Listed on 2026-10-13
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
NuAxis is seeking a Service Desk Specialist to provide on-site and remote technical support for MEMC and WMATA environments. You will manage incidents, triage issues, and ensure timely resolution while adhering to SOPs and KBAs.
Travel up to 50% may be required to support government locations and projects. The role involves logging tickets, supporting PC refresh programs, and collaborating with Tier I/II teams to maintain service levels and quality assurance.
This posting is for the Senior Help Desk Specialist II
- Onsite & Remote Support role at NuAxis, LLC, based in Washington, DC, United States.
This is a strong opening to take on the Senior Help Desk Specialist II
- Onsite & Remote Support role at NuAxis, LLC.
As a Senior Help Desk Specialist II
- Onsite & Remote Support, you will play an important part at NuAxis, LLC in Washington, DC, United States.
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