Lead Solutions Architect; CIAM​/XIAM

The Lead Solution Architect will serve as the technical leader for the organization's Customer Identity and Access Management (CIAM/XIAM) ecosystem. The role is responsible for driving architecture strategy, solution design, governance, and implementation of Forge Rock-based identity solutions across multiple enterprise programs and digital transformation initiatives.

The successful candidate will provide subject matter expertise in identity and access management technologies, develop target-state architectures, and ensure all solutions align with security, compliance, scalability, and operational requirements.

• Lead architecture and design of enterprise-scale CIAM/XIAM solutions using Forge Rock.
• Define and maintain the strategic roadmap for customer identity platforms and services.
• Collaborate with business stakeholders, product teams, security teams, and engineering organizations to translate business requirements into scalable technology solutions.
• Drive solution architecture reviews and ensure adherence to enterprise architecture standards.
• Design and implement authentication, authorization, federation, SSO, MFA, adaptive authentication, and identity lifecycle management capabilities.
• Provide architecture governance and technical leadership across multiple programs and initiatives.
• Develop integration patterns with cloud platforms, APIs, customer applications, CRM systems, and third-party identity providers.
• Partner with cybersecurity teams to ensure compliance with security policies, regulatory requirements, and industry best practices.
• Support modernization initiatives, cloud adoption strategies, and zero-trust security architectures.
• Mentor solution architects, engineers, and developers on IAM best practices and architecture standards.
• Participate in production issue resolution, platform optimization, and continuous improvement activities.
• Evaluate emerging IAM technologies and recommend improvements to the enterprise identity ecosystem.

This role is primarily remote; however, candidates must reside in or be willing to work within one of the following locations:
Atlanta, GA;
Boston, MA;
Charlotte, NC;
Chicago, IL;
Dallas, TX;
Washington DC;
Ft. Lauderdale, FL;
Louisville, KY;
Nashville, TN;
New York, NY; or Tampa, FL. While day-to-day work is remote, occasional travel may be required for team collaboration, planning sessions, leadership meetings, or key business initiatives.

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• 10+ years of experience in solution architecture, application architecture, or enterprise architecture roles.
• 5+ years of hands-on experience designing and implementing IAM/CIAM solutions.
• Strong expertise with Forge Rock Identity Platform (Identity Cloud, AM, IDM, DS, IG, or equivalent components).
• Experience with OAuth 2.0, OpenID Connect (OIDC), SAML, SCIM, JWT, MFA, and federation technologies.
• Strong understanding of cloud platforms such as Azure, AWS, or Google Cloud.
• Experience integrating identity platforms with enterprise and customer-facing applications.
• Knowledge of API security, microservices, and modern application architectures.
• Excellent stakeholder management, leadership, and communication skills.

• Forge Rock certifications.
• Experience with modern CIAM platforms and customer digital experience initiatives.
• Experience implementing Zero Trust security frameworks.
• Knowledge of Dev Sec Ops , CI/CD pipelines, and Infrastructure as Code.
• Familiarity with Agile delivery methodologies.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the…