Senior Paid Media Executive; Social & Search; Campaign & Client Account Manager Job Cape Town South Africa,IT/Tech

Position: Senior Paid Media Executive (Social & Search) - Campaign & Client Account Manager
Job Overview:

This is an exciting opportunity for someone with a product-led mindset and a background in paid media, with at least one year of experience actively managing client campaigns. The successful applicant would take full ownership of a number of paid media accounts across various verticals & platforms. You would lead on client contact, reporting, strategy & road mapping for your clients, with the support of the Account Manager or other team members.

Alongside the regular account role, you would work to create & improve new tools & processes powered by our suite of technology, with the support of our data & development teams. We'll empower you to define your role in the new world of work, and give you the tools to succeed at Addesu & beyond.

Your role would include:
Performance/management:

Daily checks across key clients, recognising and prioritising changes to improve performance.
Carry out routine & detailed account audits with clear actionable insights.
Support with building & maintaining cross-channel strategy roadmaps for clients, including new platform roll outs, technical changes, dependencies & more.

Team/workload:

Manage, maintain and balance personal workload via online task tracking software (Notion).
Monitor & support team workload, delegating tasks based on priority and team resources.
Work alongside other team members on projects and client work

Client comms:

Nurture client relationships, including regular reporting calls & day to day communications.
Identify and communicate key next steps required to improve performance.
Feedback client based areas of concern for senior leadership attention.

Leadership:

Confidently discuss paid media with prospects, partners & clients.
Deliver against team targets, regularly reporting progress back to the senior team.

Technology:

Raise tickets for any bugs identified within the Addesu platform, communicating the reproduction steps effectively to the product/tech team.
Submit tasks to the tech backlog, and support in prioritising new features to the Addesu platform.
Report back client & team feedback on Addesu platform.

You’d need:

At least one year of hands-on experience with running campaigns in Google Ads & Meta Ads. Microsoft Ads and other social platforms are a bonus!
To be comfortable leading client communication across calls, emails & instant messaging for select clients.
Some experience with strategy & testing planning for clients.
To be comfortable using Excel, Sheets or similar data analysis tools.
The ability to work independently & remotely where required.
Inquisitive mindset when tackling new challenges.
An interest in marketing technology & the future of digital.
To be a fluent English speaker.

You’d get:

R31,000 - R34,000 per month depending on experience
Salary reviews every 6 months at a minimum.
A quarterly performance bonus.
The ability to work flexibly, with:
The ability to work your own schedule as long as core responsibilities & deadlines can be met.
Working from home (WFH) up to 3 days per week, with the ability to use the office in Rondebosch when required.
South African working hours (9:00 - 5:30 pm), with ad hoc flexibility required to accommodate UK-based clients and colleagues.
2 additional days of paid annual leave to the 15 governed by the BCEA.
South African Public holidays off.
Our commitment to scale up our support for you as our company grows, with a clear & transparent roadmap towards this.