Implementation Specialist

We are seeking a highly organized and communicative Primary Care Health Informatics Implementation Lead to spearhead the deployment of new data integration software solutions across Primary Care GP Practices and their associated IT teams. If you have a strong understanding of healthcare systems and digital transformation principles, this is your chance to make a real impact.

• Guide the Process: Work directly with customers to provide appropriate installation steps and answer all initial queries to ensure a smooth setup.

• Engage with Customers: Liaise closely with NHS customers via email (60% of the time) and Microsoft Teams calls (40% of the time), following up to guarantee complete satisfaction with their software installation.

• Tracking : Use dedicated project tracking tools to effortlessly keep track of many concurrent customer interactions.

• Essential Tech
  
  Skills:
  
  You absolutely must have hands‑on experience using EMIS Web and Systm One.

• Relevant Background: You have previous experience in roles such as IT Support, floor walking for EPR/EMR implementations, project co‑ordinator, deployment co‑ordinator, implementation analyst, or implementation consultant.

• Top-Notch Communication: You are highly competent in delivering high‑quality written communication and are confident presenting and interacting with NHS customers on Teams calls.

• Education: A Bachelor's degree in a related field.

• Recognized certifications in project management, such as PRINCE2 or PMP.
• Additional training in digital health technologies or specific NHS systems.

If you are a Healthcare professional looking to make a meaningful career in Healthcare industry, we want to hear from you.