IT Project Manager

Final date to receive applications: 30 November 2026

Department: IT

Employment Type: Full Time

Location: Fleets Corner Business Park

Reporting To: Head of Technology / Chief Technical Officer

Compensation: £50,000 - £65,000 / year

Location: Poole, Dorset (hybrid working from home after successful training)
Hours: 37.5 per week
Working pattern: Monday - Friday 9:00 until 17:00

The IT Project Manager is responsible for the successful planning, coordination and delivery of technology and business transformation projects across Poole Bay Holdings.

The role will establish clear delivery plans, milestones, dependencies, ownership and governance, ensuring that projects progress in a controlled and transparent manner from initiation through to implementation and closure. Working closely with Business Analysis, Engineering, QA and business stakeholders, the Project Manager will ensure that scope, priorities, risks, issues and dependencies are understood and actively managed. They will be expected to distinguish between confirmed progress, forecast progress and unknowns, ensuring that project reporting provides an accurate representation of the delivery position.

The IT Project Manager will provide a clear and evidence-based view of project status, proactively identify threats to delivery and drive actions through to resolution. They will be responsible for maintaining effective project governance, ensuring decisions and actions have clear owners and deadlines, and escalating material risks or blockers when required.

The role requires a highly organised and delivery-focused individual who can operate effectively across multiple teams and complex initiatives while establishing the structure, accountability and communication required for successful delivery.

• Own the end-to-end planning and coordination of assigned technology and transformation projects.
• Establish clear project objectives, scope, deliverables, milestones and delivery plans.
• Develop and maintain detailed project plans showing activities, owners, dependencies, milestones and target dates.
• Coordinate delivery across Business Analysis, Engineering, QA, business teams and third-party suppliers.
• Establish and maintain the project critical path and proactively manage activities that could impact delivery.
• Ensure project dependencies are identified, understood, owned and actively managed.
• Track actual progress against agreed plans and milestones.
• Challenge progress and completion claims where appropriate and ensure project status is supported by evidence.
• Identify slippage early and establish appropriate recovery actions with delivery teams.
• Coordinate project activities through development, integration, testing, UAT, operational readiness and implementation.
• Ensure projects have clearly defined entry and exit criteria for significant delivery stages or gates.
• Support implementation, cutover and post-launch activities where required.
• Ensure projects are formally closed with outstanding actions, lessons learned and ownership clearly documented.

• Establish proportionate project governance appropriate to the scale, complexity and risk of each initiative.
• Maintain project RAID logs covering risks, assumptions, issues and dependencies.
• Ensure actions and decisions have clear owners and agreed completion dates.
• Maintain an accurate project decision log and ensure material decisions are appropriately documented.
• Establish appropriate project reporting and governance meetings.
• Produce concise and accurate project status reporting for Technology leadership and senior management.
• Maintain clear RAG reporting based on defined and consistently applied criteria.
• Escalate material risks, issues, dependencies and decisions promptly.
• Ensure project documentation and delivery evidence are maintained appropriately.
• Support effective change control when scope, requirements, priorities or delivery dates change.
• Maintain traceability between agreed scope, delivery plans and project outcomes.
• Ensure unresolved issues are visible rather than hidden within overall project status.

• Work closely with Business Analysts to ensure project scope and requirements are sufficiently understood before being committed into delivery plans.
• Ensure changes to agreed scope are identified, assessed and controlled.
• Assess the delivery impact of proposed changes across schedule, resources,…