Implementation Engineer

Position: Staff Implementation Engineer
## Staff Implementation Engineer Apply:
Newbury, United Kingdom:
Full time:
Posted Today:
R574870

Work Flexibility:
Remote
** Staff Implementation Engineer*
* ** Permanent Contract
**** Ideal candidate would be centrally located in the UK to support customers.
** Stryker is seeking a customer focused Staff Implementation Engineer to execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. This position reports to the EMEA Regional Manager, Customer Excellence.
** Responsibilities:*
* * Plan, architect, install, configure, test, and validate Vocera communications solutions; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing
* Integrate the Vocera solution with external systems (such as phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware).
* Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions
* Train the customer system administrator and help desk staff
* Troubleshoot customer environments and optimize the performance of the Vocera system
* Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements
* Coordinate activities effectively with internal cross functional teams
* Effectively communicate project status to stakeholders in a timely, consistent, and clear manner  
*
* Competencies:

*** Ability to successfully meet implementation timelines in a fast-paced vendor environment with high customer expectations and limited resources
* Solid problem solving and analytical skills resulting in the discovery and resolution of hidden issues some of which may be related to source data
* Effective organizational and multi-tasking skills with ability to lead multiple simultaneous customer engagements
* Exposure to implementing or supporting IP based PBX systems; wired and/or wireless VoIP, and SIP trunking
* Successful track record integrating with third party systems utilizing HL7
* Demonstrated ability to collect, document and negotiate customer requirements
* Efficient, organized, self-starter capable of managing competing priorities
* Excellent interpersonal skills and ability to communicate professionally with customers, partners, and internal teams through strong written and verbal communications skills
* Ability to teach technical courses and present information to technical audiences
* Understanding of relational databases and SQL scripts
* Exposure to application scripting (Perl, Shell, Python, Ruby, etc)
* Exposure to regular expressions (regex) to manage and manipulate data  
** Requirements:
*** B.S. in Computer Science or related field or equivalent
* 5+ years of relevant experience in a customer-facing technical services or support role including experience with Windows Server and Linux operating systems
* A basic understanding of wireless networking principles and the ability to discuss and troubleshoot networking topics with customers and technical teams
* Exposure to tools such as Ekahau, Wireshark, tcpdump, and netcat to troubleshoot networking related issues
* VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers
* Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
* Knowledge of TCP/IP networking & security fundamentals. Exposure & understanding of network load balancers (Citrix ADC / Net Scaler or F5 Big IP) highly desired.
* Solid understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems
* Exposure to integrating medical devices
* Exposure to middleware is a plus
* Ability to deploy technology in the Healthcare market is highly desired
* Field based position requires a productive home office environment, ideally centrally located with the ability to travel frequently within country and occasional international travel
* ** Full UK Driving License
**** United Kingdom Pay Ranges:**
* ** United Kingdom**: £40,500 - £67,600 GBP Annual At Stryker, we believe…