Applications Analyst IV

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

3 days ago Requisition

Salary Range: $ To $ Annually

** This is a Hybrid position based out of the Fairport, New York Office**

The Applications Analyst IV is responsible for applying expert knowledge of Con Serve’s application landscape and business environment in the development and implementation of Business and IT application improvement initiatives. Under the direction of the Applications Development Manager, the Applications Analyst IV actively supports all aspects of project activity through the System Development Life Cycle. This individual also provides coaching and mentoring to enhance the capabilities of all team members.


** This is a long-term Contract to Hire position.**

• Enhances staff accomplishments and competence by providing technical and procedural mentoring / guidance for less experienced team members.
• Takes the time to understand business drivers / challenges, recommending technical solutions to solve business problems and improve end user experience.
• Maintains an expert level proficiency in one or more business critical technologies utilized by Con Serve’s IT team.
• Maintains a strong understanding of business workflows, processes, and events and how these are captured in transactional systems.
• Contributes to strategic initiatives through application of business and technical knowledge to design solutions, breakdown efforts into logical blocks and lead cross-functional teams through implementation.
• Creates, enhances and maintains custom and COTS applications.
• Troubleshoots production issues, identifying root cause and implementing sound technical resolutions in a timely manner.
• Develops relationships with business counterparts, facilitating and collaborating on the resolution of business issues.
• Contributes to team effort by keeping peers and management informed of potential changes that could impact daily operations, staffing needs, schedules or work deliverables.
• Quality control of application system functionality to ensure data integrity and system synergy with all peripheral devices.
• Provide guidance and support the end users in their efforts to become more proficient in the use of the applications.
• Generate Ad-hoc reports as needed.
• Provides reference documentation by writing and maintaining functional and technical specifications.
• Maintains system and programming guidelines by adhering to the software development lifecycle.
• Protects operations by keeping information confidential.
• Adherence to Con Serve’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program.
• Other duties as assigned

• High School Diploma or GED
• Master’s Degree in Information Technology or related field or equivalent combination of education and related experience.

• Ten (10) years of experience in an applications development or configuration management role.
• Demonstrated ability to work independently and multitask with limited supervision contributing as a team player.
• Excellent interpersonal, verbal and written communication skills, with the ability to communicate technical problems to non-technical audiences.
• Experience handling multiple changing priorities and meeting deadlines in a professional manner.
• Solid experience with Microsoft Office suite of products.
• Must be able to provide on-call support on a rotating basis.
• Ability to travel between Con Serve’s offices as needed.
• The ability to telework. A teleworker is defined as an employee who works for Con Serve from a home, or other remote office, for all of the regularly scheduled work week. A teleworker uses…