Remote Global IT Service Desk Technician; Tier 1
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-10-14
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
K is hiring a Service Desk Technician I (Tier
1) to serve as the first point of contact for end users across a global, follow-the-sun IT Service Desk. You will provide first-line technical support for account administration, hardware, software, access, and authentication issues while ensuring incidents are managed through ITIL-aligned processes.
The role emphasizes customer focus, effective communication, and accurate ticket documentation, with collaboration across regions and time zones in a
We would love to welcome a new Remote Global IT Service Desk Technician (Tier
1) to our team in England, United Kingdom.
All applications are reviewed carefully by our team.
The position is based in England, United Kingdom.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 30.000 - 42.000.
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