Tech Support Engineer – Critical Response Lead
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-15
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IT/Tech
IT Support, Cybersecurity, Technical Support, Network Security
Palo Alto Networks is seeking a senior Critical Response Team member for remote work with global travel. You will lead reactive and proactive support for strategic customers, performing deep-dive fault isolation, coordinating cross-functional teams, and delivering data-driven recommendations to restore services and protect customers.
This role requires strong communication, mentorship, and availability for weekend/on-call shifts.
Step into the Staff Tech Support Engineer – Critical Response Lead role at Palo Alto Networks in Austin, TX, United States and grow with us.
Are you ready to take on the Staff Tech Support Engineer – Critical Response Lead role at Palo Alto Networks?
We would love to welcome a new Staff Tech Support Engineer – Critical Response Lead to our team in Austin, TX, United States.
For the Staff Tech Support Engineer – Critical Response Lead position at Palo Alto Networks, we are reviewing applications now.
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