CX Analytics Lead — Insights & AI Dashboards; Remote
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-10-15
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IT/Tech
Data Analyst, AI Business & Operations, Business Intelligence, AI Evaluation
Pearson is seeking a Lead Specialist, Business Analytics for Customer Experience to translate CX feedback into actionable insights. You will collaborate with business units to define data models, identify data gaps, and source additional feedback for aggregated CX analyses.
You will leverage AI and automation to enhance engagement in closed-loop activities, build dashboards, and present insights across geographies and products.
This posting is for the CX Analytics Lead — Insights & AI Dashboards (Remote) role at Pearson, based in Santa Fe, NM, United States.
All applications are reviewed carefully by our team.
The position is based in Santa Fe, NM, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 100..
This role offers the option to work remotely.
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